How to ask questions
How to listen
How to frame and carry out inquiry and research
How to interpret information and develop critical insights
How to present
How to make mistakes
How to bravely walk away from good ideas
How to design effective communication
How to visualize invisible concepts
How to find relevance in obscure detail
How to use design software
How to facilitate creative change
How to link business capacity with social interests
How to develop and manage projects
How to lead and allow others to lead
How to enjoy the fruits of one’s labour
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